Flow from product order to delivery

At DOROTHY, we select new products every month and deliver them as a random box.
To ensure our customers get the best value and enjoy fresh items, we have adopted a pre-order system. Since we place orders in bulk after the pre-order period closes, delivery will be around the end of the month.

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Order and Reservation Period

・Regular products (S/M size, special sets)
　Reservation period: 1st 0:00 to 5th 23:59 of every month

・L-size products
　Reservation period: 1st 0:00 to 5th 23:59 of odd-numbered months

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Shipping Schedule

・Regular products (S/M size, special sets)
　Shipping starts: Sequentially shipped from around the 25th to the end of the month

・L-size products

　Shipping starts: Sequentially shipped from around the 25th to the end of even-numbered months

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About Subscription

・Free shipping

・No contract period

・Can be paused, canceled, or skipped at any time

・Receive a luxurious collage material set for continuing for 12 months (6 months for L-size)

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Subscription Billing Timing (Automatic Renewal Date)

・Monthly New Item Subscription
　Billed on the 1st of every month at 10:00

・Bi-monthly Subscription
　Billed on the 1st of odd-numbered months at 10:00